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FOR IMMEDIATE RELEASE
Nov. 19, 2002

F&B COMMUNICATIONS WELCOMES CUSTOMER SERVICE CLERK

WHEATLAND (IOWA) Julie Parker has joined the staff of F&B Communications, the local telecommunications provider in the Bennett, Calamus, Delmar, Lowden and Wheatland exchanges.

She will work as a customer service clerk, assisting new and existing customers with their accounts. Her duties include service activations and payment processing. She will also serve as a communications consultant advising customers about the company's products and services.

Parker brings with her experience from APAC Customer Services, where she served as a supervisor and team leader. She also attended Kirkwood Community College in Cedar Rapids.

"Julie is an asset to our team," said Julie Steines, F&B Communications office manager. "She brings with her a background of customer service experience that will allow us to meet our goal of improving customer satisfaction."

A resident of Lowden, she is married to James. They have two children.

F&B Communications is the local telecommunications provider offering telephone, cable television, digital broadcast satellite, dial-up Internet, high-speed DSL Internet and wireless PCS services to customers in the Bennett, Calamus, Delmar, Lowden and Wheatland exchanges.

To learn more about F&B Communications, visit the company website at http://www.fbc-tele.com.


PICTURE
Julie Parker
Customer Service Clerk


For more information, contact:
Aaron Horman, Marketing Manager, 563-374-1236

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